FAQ + Sizing information
Contact?
email: prplxapp@gmail.com or DM us on instagram @perplexedco, we are open to any and all questions!
International shipping?
No, we are currently only shipping to the U.S
What are the shipping costs for domestic/international purchases?
Shipping costs for any and all domestic purchases are a flat fee of $4.00
How long does it typically take to receive my order?
Our shipping times can range from 3-14 days depending on demand, and all of our orders include tracking.
Can I return any items I bought for a refund?
We currently do not allow refunds for any purchases unless the product is defective (e.g rips, holes, stains). We do offer exchanges if there is any issues with sizing, see below for more information on that.
What sizes do you offer?
Sizes for our products range from S-XXL, if you would like one of our products in size XS or XXXL + please email or DM us on Instagram and we will work out a special order for you.
Sizing information for T-shirts?
T-Shirts run True to Size
| *All Sizes in Inches |
|---|
| S | M | L | XL | 2XL | 3XL | 4XL | 5XL | |
|---|---|---|---|---|---|---|---|---|
| Body Length | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 |
| Body Length Tolerance | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 |
| Body Width | 18 | 20 | 22 | 24 | 26 | 28 | 30 | 32 |
| Body Width Tolerance | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 |
Sizing information for hoodies?
Hoodies and Sweaters run True to Size
| *All Sizes in Inches |
|---|
| S | M | L | XL | 2XL | 3XL | 4XL | |
|---|---|---|---|---|---|---|---|
| Body Length | 27 | 28 | 29 | 30 | 31 | 32 | 33 |
| Body Width | 20 | 22 | 24 | 26 | 28 | 30 | 32 |
| Sleeve Length | 35 | 36 | 37 | 38 | 39 | 40 | 41 |